We wanted to tell you how much we appreciated (Destination Specialist)! He was kind, patient, professional and capable, and we really felt he had our best interest at heart.
We had spoken with a couple of other company’s and heard their bids as well as their “pitch”, but (he) was the ONLY one that heard exactly what we wanted and provided it all so effectively and with a lot of humanness!! Our trip was challenging, with my turning 60, wanting safari, whales and waterfalls, and he did it all!
We felt SO cared for in the process of arranging the trip that we completely felt like Big Five had our back if we ran into any trouble once we got to Africa.
And that was VERY important to us. We will absolutely use Big Five for any more travel we have, especially for trips around nature, animals etc.
Thank you for providing such extraordinary service!
October 10, 2016
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