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Dear Big Five,
We were so happy with Big Five’s service. Everything went as planned and there was not one thing on our trip that went wrong. When our flight was delayed we received a phone call right away updating us. Big Five uses great companies as well in Costa Rica. We were also very impressed with the White Glove Service® guest assistance, and the phone calls when we arrived at the hotels. We felt they were in constant communication with us throughout our trip to ensure it was perfect without any bumps.
Big Five made our trip so enjoyable and it was so smooth. The suggested hotels and excursions were so much fun and every driver who picked us up arrived exactly On time. Big Five made our trip very enjoyable without having to worry about anything. We really trust the company to plan another vacation for us and we will for sure recommend Big Five to our friends!
December 22, 2015
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