Generational Squared – Part 1 | Ep. 66

Overview:

In this inspiring episode of The Sustainable Voice® titled “Generational Squared,” hosts Ashish Sanghrajka and Leigh Strinsky sit down with the dynamic mother-daughter duo Susan and McKenzie Green to explore the challenges and triumphs of second-generation business success. Through candid conversations and plenty of laughs, they share how they’ve built a thriving travel business together while navigating the unique dynamics of working with family. Plus, get ready for some fun college rivalry banter as ASU and U of A loyalties clash!

Topics:

  • From Hold Times to Full-Time: Susan gradually brought McKenzie into the business during COVID, starting with paid phone holds
  • Salary Over Commission Stress: Switching from traditional 1099 contractor model to stable salary created better performance
  • Professional vs. Personal Boundaries: Clear conversations and self-awareness are essential when working with family
  • Generational Strengths: Different communication styles and tech skills can complement each other perfectly
  • Learning Through Failure: Allowing mistakes and uncomfortable situations builds stronger, more capable team members

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