Live on Location

Dear Agency Partners

When we started Faces of Five back in March, the goal was to introduce our advisors and their guests to the personalities on ground who helped deliver the amazing experiences you enjoy on a Big Five journey. We were delighted when it was such a success.

Well, now the world is beginning to open and, as much as we might want to, we simply can’t jump on planes and fly to each opening country. So how do we set the proper expectations for our advisors so that you, in turn, can set them for your travelers with the goal to see what these emerging cities look like now?

Enter Faces of Five Stage II. Many of you have been tuning into Big Five TV on Thursdays at 2pm EST for our normal programming. Big Five TV will now also broadcast on Tuesdays at 2pm EST, in a show called Live On Location in different cities. Our favorite country hosts and personalities will do live walks through towns from Cartagena, to Cairo, to Cape Town, showing you what the city looks like post lockdown. Learn which of your favorite hotels and restaurants are open or opening soon. Go along and walk through a few of them with our team to see how the hygiene protocols are working.

Big Five TV programming features a live chat function so advisors who are watching can ask questions live, and, if possible, the programming evolves to accommodate the request. For example, if our host is nearing a hotel you love or a favorite site and about to walk in the opposite direction, advisors can ask the host on ground to change direction to visit that hotel or site.

Our first broadcast was from Cartagena, Colombia this past week. As some of you know, Colombia is preparing to announce their opening date and procedures, which we were fortunate to have gotten a sneak peek at the document in Spanish. So our broadcast was timely. We walked through the Sofitel Santa Clara, through Bastion, inquired about Casa San Agustin, and even showed everyone where the best gelato in town is. On top of this, we passed restaurants as they prepared to open and got to talk to the owners live. We will continue to go back to destinations as openings progress, so stay tuned.

The next broadcast of Big Five TV Live On Location will be in Peru next Tuesday, September 22 at 2pm EST. Tune in at www.twitch.tv/bigfivetv. This is where live tv meets live chat. The results are, well you think of the best adjective.